HealthDoc App
HealthDoc App
Embedded Files
Google UX Design: UX App Design
Intro
Intro
I led the initiative to develop a Patient Portal System with the objective of enhancing the overall patient experience through the creation of an intuitive and user-friendly platform. As a UX Designer, my primary responsibility is to gain an in-depth understanding of the needs and requirements of patients, healthcare providers, and other stakeholders. This involves conducting extensive user research to develop a deep understanding of user needs, pain points, and expectations.
Problem
Problem
Patients often face a variety of pain points in managing their healthcare, from difficulty scheduling appointments and obtaining medical records to navigating insurance coverage and understanding their medical conditions. These challenges can lead to frustration, confusion, and even delayed or inadequate care.
The Patient Portal System aims to solve these pain points by providing patients with a user-friendly platform to manage their healthcare needs. Patients can schedule appointments, access medical records, communicate with healthcare providers, and even receive educational resources to better understand their conditions and treatments. By streamlining these processes and providing patients with easy access to the information they need, the Patient Portal System aims to improve the patient experience and ultimately, patient outcomes. Patients can feel more empowered and in control of their healthcare journey, leading to better overall health and well-being.
Unmoderated Usability Testing with Maze
Unmoderated Usability Testing with Maze
Prototype
Prototype
Project Highlight
Project Highlight
As a UX Designer responsible for creating the Patient Portal System, my roles included conducting extensive user research to understand the needs and pain points of patients, healthcare providers, and other stakeholders. I also conducted usability testing and customer interviews to gather feedback and ensure that the platform was user-friendly and intuitive.
In addition, I created wireframes and prototypes, ensuring that the design solutions were technically feasible and aligned with the project goals. Through this collaborative process, I was able to create a platform that was accessible, inclusive, and met the highest standards of usability and functionality.
Overall, my responsibilities as a UX Designer involved balancing the needs of various stakeholders and designing a platform that would ultimately improve the patient experience and outcomes. By incorporating user feedback and ensuring a seamless user experience, I was able to deliver a Patient Portal System that met the high standards of usability and functionality required in the healthcare industry.
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